Shipping Policy

Shipping Policy

 

Welcome to The House of Gifts! We are delighted to offer you a seamless shopping experience. Please take a moment to review our Shipping Policy to understand how we handle the delivery of your orders.

 

1. Order Processing Time

 

• Standard Orders:

• All orders are processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

• Custom or Personalized Orders:

• These orders may require additional processing time. Estimated processing time will be provided on the product page or during checkout.

 

Note: Processing times begin once payment is confirmed.

 

2. Shipping Methods & Delivery Estimates

 

We offer a variety of shipping options to meet your needs:

 

• Standard Shipping (Domestic):

• Delivery Time: 5-7 business days

• Details: Reliable and cost-effective shipping for all domestic orders.

• Expedited Shipping (Domestic):

• Delivery Time: 2-3 business days

• Details: Faster delivery for customers who need their gifts in a hurry.

• International Shipping:

• Delivery Time: 7-21 business days (varies by destination)

• Cost: Calculated at checkout based on location and package weight

• Details: We ship to select countries worldwide. Please check availability at checkout.

 

3. Order Tracking

 

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package. You can monitor the status of your shipment through the carrier’s website or directly via the tracking link provided.

 

 

4.Lost or Damaged Packages

 

• Damages During Transit:

• If your package arrives damaged, please contact the shipping carrier immediately to file a claim.

• Save all packaging materials and damaged items as they may be required for the claim process.

• Lost Packages:

• If your package is lost in transit, please contact us at support@thehouseofgifts.com with your order number. We will work with the carrier to resolve the issue.

 

Note: The House of Gifts is not responsible for lost or damaged packages once they have been handed over to the carrier.